FAQs

Behind our range of food supplements lies a true family business. Founded in the 2000s by Pascal & Sylvie, Argalys has developed its expertise in the design of nutritional supplements serving French and international customers.

The idea of ​​creating our range of food supplements was born in 2018 when we were looking for food supplements for our own consumption.

We noted that, faced with too many
of references available on the market and the great diversity of formulations, it became impossible to understand the real usefulness of the products and their effectiveness.

We have therefore chosen to create a short range, with products accessible to all (vegan certification) and with proven usefulness to allow everyone to find the supplement suited to their needs.
needs.

Argalys is located in Villefranche sur Saône, a few kilometers from Lyon, France.

Yes ! Research and development are carried out internally, by Pascal, director of Argalys but also an agricultural engineer, specialized in micronutrition. Argalys has also surrounded itself with a real network of experts (Dieticians-Nutritionists, Pharmacists, etc.) to be able to offer the most relevant and effective formulas.

The vast majority of our supplements are certified Vegan by The Vegetarian Society. Only our Sleep formula based on Melatonin escapes the rule because it is certified Vegetarian due to the presence of honey in the composition.

Research and development are carried out internally by Pascal, the scientific manager. Then, we collaborate with several partner laboratories located in France and respecting Good Manufacturing Practices (GMP). This guarantees that our products are manufactured in France, according to strict quality and hygiene standards.

At Argalys, we are committed to offering you products of the highest quality. We rigorously select the best active ingredients, placing emphasis on concentration, assimilation and purity. We also favor patented or labeled forms and we exclude all controversial substances (magnesium stearate, silicon dioxide, etc.).

On each product sheet, you can find the registration document for the formula concerned with the DGCCRF (Directorate General for Competition, Consumption and Fraud Repression), guaranteeing the exclusive use of assets authorized by the European regulations, in particular European Directive 2002/46/EC.

For each of the formulas developed, Pascal, our scientific director, carries out comprehensive studies of the scientific literature (articles, clinical studies, etc.) in order to select the most effective ingredients and dosages.

Then, we carry out user tests to validate the final formula.

You can use the navigation to find the product of your choice or take our Online Test which will allow you to obtain a personalized recommendation.

If you would like more information, you can also contact us by email, chat or telephone. Our entire team is available to answer your questions.

Payment on our online store is 100% secure with Shopify Payments and Paypal.

Through our payment interface, we accept
payments by credit card (Visa, MasterCard, CB), Paypal and Apple Pay.

We also accept payments in 3x with Alma (from
50€).

With Alma, our secure partner payment platform, you can pay for your order in 3 installments for all purchases over €50.
By using this payment method, you will be charged a portion of the fees associated with the transaction.

Simply enter your code in the field provided for this purpose when you finalize your purchase.

When you place an order, it is automatically transmitted to our preparation and shipping center. Therefore, it is not possible to modify it from the website.

We therefore invite you to contact us by email as soon as possible so that we can help you.
Please note that after a certain period of time, we will no longer be able to modify or cancel the order because it will have already been processed by our logistics service and transmitted to the selected carrier.

Your invoice will be sent to you by email, a few moments after validation of your order. You can also find it in your customer account.

You have 14 days from the delivery date to return one or more items to us. To do this, we invite you to contact us by email so that we can tell you what to do.

Please note that return shipping costs are your responsibility and that for hygiene and health reasons, we only accept products that have not been unsealed.

Subscription is a simple way to receive your supplements, all year round!
And yes, the effectiveness of certain supplements is measured in the long term. With the subscription, you can receive your favorite formulas at the frequency of your choice.
With the subscription, you benefit from an automatic 10% discount on every order!

Thanks to the subscription, you benefit from a 10% discount on each of your orders.
In addition, you benefit from reduced delivery costs (€5 instead of €6).

Our subscription is also without obligation!

Yes, some discount codes also work with the subscription.

All you have to do is go to your customer area
select the “View my subscription” section.

Yes, you can modify it from your customer account,
minimum 3 days before renewing your subscription.

Yes, you can modify your subscription from your customer account, at least 3 days before renewing your subscription.

You can deactivate your subscription or pause it at any time until the day before renewal.
To do this, simply go to your customer area and follow the instructions.

You can also contact us by phone or email so that we can help you.

Once your order is confirmed, it is automatically transmitted to our logistics platform to be prepared and shipped. It takes between 12 and 24 hours (excluding weekends and public holidays) for it to be transmitted to the selected service provider (Colissimo; Mondial Relay).

You can choose home delivery via Colissimo or to a Mondial Relay relay point.

It takes between 48 and 72 hours to receive your
order, once it has been validated. Please note that there is no shipping on weekends and holidays.

We provide international shipments via Colissimo only to the following destinations:

Germany, Belgium, Luxembourg, Monaco, Netherlands, Austria, Spain, Finland, Italy, Portugal, Denmark, Estonia, Hungary, Latvia, Lithuania and Poland.

For all these destinations, delivery is free from 60€ of purchase.


Please note that for international orders, customs fees may be requested.

Once your order has been shipped, you will receive an email
containing the tracking number of your package which will allow you to consult the delivery of your order. You can also find the link to
followed directly from your customer account.

It is not mandatory. You can also order in
as a “visitor”.

However, creating an account allows you to view the history of your
orders and save your contact details.

You can create an account when you pass your
order, or by clicking here .

For your information to be recorded, you must create an account and validate the requested information.
If you have not previously created an account, your information will not be saved.

If, despite creating an account, it is not accessible, or the password is not recognized, please contact us by email, chat or telephone so that we can help you as soon as possible.

Our range is present in many points of sale
sales: shops and pharmacies.

Find the list of all our partners by clicking here .

Do you want to buy our products but they are not yet available near you?
Don't panic, give us by email the name and address of the point of sale where you would like to find our products and we will do our best to ensure that our products are distributed there.

We would be happy to consider a collaboration with you!

Send us your contact details and a description of your project by email. We will get back to you as soon as possible to discuss a possible collaboration.